Frequently Asked Questions

Q. What is Evolved Property?

Q. What are the fees for using Evolved Property?

Using Evolved Property is free. There are absolutely no costs involved to use our services.

Q. Where in Australia does Evolved Property operate?

We are Australia wide.

Q. What areas can you help me with?

We will try help you with any query regarding property and the steps required. This includes connecting you with brokers, property investment specialists, realestate agents, property managers and more. If we don’t immediately have something for you then we will work to find that and then get back in touch.

What kind of advice can Evolved Property provide me?

Evolved Property and it’s consultants are not financial advisors and can only provide general advice. It is always important that you do your own research on information provided to make your own, informed decision regarding your finances.

Q. How does Evolved Property get paid?

All businesses require funds to operate. We are lucky to get paid by the experts whom we refer our customers to. These experts provide us clear guidelines in who they can and can not help, and we set flat referral rates against these guidelines. This means there is no bias to whom we refer customers to, and also means that they value every customer we assist.

Q. Can you find better mortgage rates?

Yes. We have a great network of brokers who can present all options that may be of interest to you. This may be better rates but can also include investment strategies or alternative structures to help you get the most out of your mortgage.

Q. Where is Evolved Property based?

We are 100% Australian based. HQ is in Melbourne.

Q. What happens after I speak with your team?

If you are comfortable with our recommendation, we will pass your information on to the expert to get directly in touch with you. They will introduce themselves, make sure they understand your goals and explain more about their services.

Q. Are there any obligations to act on an experts recommendation?

No. You should always make sure that information and advice provided by a party is right for you. If you are unsure then do your own research and keep asking questions until you can make an informed decision.

Q. What if I have an issue with an expert?

We will be able to assist with any issue you may have and will always try to help you resolve concerns wherever possible.

Q. What information do you share with experts?

We will only obtain and provide information that is relevant to your enquiry and of that which is required to qualify against our partners set criteria. Your information is protected by Australian privacy laws, our agreements and marketing agreements to ensure your information is only shared and managed in alignment to the nature of these services. If there is anything you do not wish to be shared then please let us know and we will ensure this is withheld, however, please note that this may restrict the ability of the experts to assist you.

Q. What if I have an issue?

Although we pride ourselves on the quality of our network and our ethics, we understand we can control everything. We will always do whatever we can to help resolve any issue you have with either our services or any of the brokers that you engage with. Simply email your issue or concern to our resolution team at [email protected]